Rule number 1. Respect.
Do not think that the client is a fool who will buy any nonsense that you offer. The client must be respected, because it is he who brings you the money for your product or service, but, of course, do not bend under rudeness. Respect in this case is a benevolent attitude and a desire to help a person make the right choice so that after buying a product or service from you he feels as comfortable as possible and is one hundred percent satisfied with the purchase.
Rule number 2. Identification of needs.
If you have a point of sale, for example, selling gifts, or any online store where you can advise customers, then before you offer something, you first need to identify what the person’s need is. Continue reading
It often happens that a person faces a certain stone, as in a good Russian fairy tale about the hero Ilyusha Muromets. But in the modern version, he does not offer us to go in different directions and lose something. Today the question is different: where to go in order to purchase?
A lot of people stood in front of this stone and made their choice. Either go to work for an uncle and try on a strap of a barge hauler, or build your own barge in the future, which others will drag it. Continue reading
You must love what you do, otherwise you will never succeed in life. If you love your job, you will work tirelessly, try to surpass your achievements and as a result you will enjoy life much more. The most important moments on the path to success are to know your job and love what you are doing. This allows you to solve many complex problems.
Here is the very first paragraph from my first book, The Art of Making Transactions: “I do not do this for the sake of money. I have enough money – more than I can ever need. I do it for the sake of the cause. Making a deal is an art for me. Someone writes beautiful paintings on canvas, someone writes wonderful poems. I love making deals – and preferably big deals. I catch my buzz in this. ” Continue reading